Frequently asked questions
Shipping
Do you ship internationally?
Yes. I ship worldwide from Denmark.
How much is shipping?
Denmark: 10 euros
Europe: 20 euros
Rest of the world: 50 euros
All orders are shipped with tracking so both you and I can follow the package.
How long will my order take?
In-stock pieces are shipped within two business days.
Custom pieces take up to three weeks to make.
Delivery within Europe usually takes 7 to 10 business days. For other countries, shipping times vary. Feel free to reach out if you’d like an estimate.
Returns and Repairs
Do you accept returns?
Yes. You can return or exchange a piece within 14 days if it’s unused and in its original packaging.
Custom or personalized pieces can’t be returned.
Shipping costs are not refundable. Return shipping is the customer’s responsibility.
What if my jewelry arrives damaged?
Contact me within seven days with photos and I’ll help fix it.
Do you offer repairs?
Yes. If your piece breaks or needs care, get in touch and we’ll go over the options.
Sizing
How do I find my ring size?
The most accurate way is to use a ring sizer. You can also print my ring size guide and match it to a ring that fits you. Just make sure it’s printed at 100 percent.
About My Work
What makes your jewelry different?
Every piece is made by hand in Copenhagen using high-quality materials.
I carve each design in wax, then cast it in silver or gold.
No two pieces are the same.
When will new pieces be available?
New work will be added once current pieces are sold.
Custom Jewelry
Do you make custom pieces?
Yes. I’m happy to work with you on a custom design. Most pieces are made in silver, but I can also work in 9k, 14k, or 18k gold and include gemstones.
Can I request a version of a design I see?
Yes. If you want a piece in gold, with a stone, or sized for you, just message me and we’ll make it yours.
How long does a custom order take?
Up to three weeks, depending on the design.
Packaging
Will my order be nicely packaged?
Yes. Every piece is wrapped with care so the unboxing feels special, whether it’s for you or a gift.
Care and Maintenance
How do I care for my jewelry?
Clean it with warm soapy water or a soft polishing cloth.
Keep it dry when not in use, and avoid perfume, lotion, or harsh cleaning products.
What causes tarnish?
Tarnish happens naturally from skin chemistry and air exposure. Regular cleaning and proper storage will help your piece stay shiny.